MAGIC SKY USA REPAIR SERVICE CENTER

Start your repair ticket now >

The One and Only Official DJI Recommended Repair Center in California. All genuine DJI replacements parts used in repairs. Call us at (415) 872-9689

BEFORE YOUR DRONE REPAIR

Simply request a repair ticket here and you'll receive instructions via email within 48 hours.

Request your repair ticket

HOW IT WORKS

● REQUEST YOUR REPAIR

Submit your REPAIR TICKET.

Please read the Guide before you start your drone repair case.

● PACK YOUR ITEM

Securely package your item and send us the complete kit especially the Quadcopter, Controller and Battery.

● CREATE A MAGIC SKY ACCOUNT

We will send you a link to help you create your repair account through email, and you can use it to follow up your repair case and finish the payment.

● DIAGNOSIS

We'll perform a diagnostic test after we receive your drone to identify the issues and determine what repairs are needed to get your drone back in the air. 

● ESTIMATE

We’ll send you a detailed estimate within three working days indicating all the repairs needed to restore your drone and the costs that would produce.

● APPROVAL

We need to obtain your approval to proceed. If you don't accept, we charge a $55 diagnostic fee and a return shipping fee.

● REPAIR AND INSPECTION

Once the repair is approved, we’ll start to fix your drone and do a test flight to confirm it.

Rush Service: $79 (extra) 1 working days turnaround from the day your Magic Sky Account is set up.  See repair pricing and lead time >

● MAKE A PAYMENT

With your drone fully repaired and flight tested, we’ll email you a final invoice with a payment link.

Payment methods we accept:

    ● Pay online through the payment link.

    ● Pay by phone at (415) 872-9689

● PICK IT UP

You may choose to pick it up at our repair center or have us deliver it back to you. 

WE DO NOT CHARGE ANY EXAMINATION FEE ON PRODUCTS PURCHASED AT OUR ONLINE AND PHYSICAL STORE.


CONTACT INFO

Magic Sky USA Repair Service Center

735 Montgomery Street, Suite 112, 

San Francisco, CA, 94111

(415) 872-9689

repair@magicskyusa.com