Securely package your item and send us the complete kit especially the Quadcopter, Controller and Battery.
We will send you a link to help you create your repair account through email, and you can use it to follow up your repair case and finish the payment.
We'll perform a diagnostic test after we receive your drone to identify the issues and determine what repairs are needed to get your drone back in the air.
We’ll send you a detailed estimate within three working days indicating all the repairs needed to restore your drone and the costs that would produce.
We need to obtain your approval to proceed. If you don't accept, we charge a $55 diagnostic fee and a return shipping fee.
Once the repair is approved, we’ll start to fix your drone and do a test flight to confirm it.
Rush Service: $79 (extra) 1 working days turnaround from the day your Magic Sky Account is set up. See repair pricing and lead time >
With your drone fully repaired and flight tested, we’ll email you a final invoice with a payment link.
Payment methods we accept:
● Pay online through the payment link.
● Pay by phone at (415) 872-9689
You may choose to pick it up at our repair center or have us deliver it back to you.
WE DO NOT CHARGE ANY EXAMINATION FEE ON PRODUCTS PURCHASED AT OUR ONLINE AND PHYSICAL STORE.
Magic Sky USA Repair Service Center
735 Montgomery Street, Suite 112,
San Francisco, CA, 94111